The Best 15 Facebook Messenger Management Tools 2023 for Social Media Tools
Facebook Messenger has been round as a standalone app for sometime, however leveraging Facebook Messenger advertising is nevertheless a relative newcomer in social media marketing.
After all, for many years after Facebook first launched, even your pals had to go into an “inbox” to see the messages you’d despatched them. Messages didn’t go onto your smartphone, or do whatever different than generate an e mail from Facebook that you acquired a message. In different words, messaging on Facebook was once in the beginning like email.
Now though, this has changed.
You can use Facebook Messenger to speak with humans who aren’t even on the relaxation of Facebook! It’s a separate app on your cellphone or tablet, too. With these innovations, we entrepreneurs have a device that we can use successfully to attain the masses, and Facebook Messenger bots permit us to automate and scale in a special way, assuming we are the usage of one of the Facebook Messenger administration equipment I will describe below.
Before we get to the list of tools, for these no longer so acquainted with the topic, let’s go thru some of the fundamentals to assist you higher leverage these Facebook Messenger administration tools.
What is Facebook Messenger marketing?
Facebook Messenger advertising and marketing is each an choice technique of content material distribution and a amazing way to do patron service. That’s because, like with Twitter, Messenger approves you to have interaction with shoppers in actual time. Does a patron have a problem? If you set it up properly, they can message your profile on Facebook and get a response back. That may want to both be thru a human worker or a chatbot. Either way, this is a very positive way of attaining out to customers.
Why is this shape of advertising nevertheless applicable today?
Even although Facebook Messenger has matured as a shape of communication, using it to market stays relevant. In fact, it can be argued that the medium as a total is underutilized and from a advertising perspective, we are nevertheless in the early adoption stage. From a purchaser perspective, however, Facebook Messenger is convenient to use and can assist make bigger patron pleasure thru near-instant gratification. Content disbursed thru Messenger additionally has a an awful lot greater open charge than email, and helps entrepreneurs examine greater about man or woman users. This isn’t a medium we entrepreneurs can have the funds for to ignore!
What’s the Difference Between Facebook Messenger Marketing Bots and Chatbots?
When most of us suppose about chatbots, our concept is one of these pop ups on more than a few web sites that ship us computerized messages. The reality is, these are everywhere, and most of us will bypass these bots until we choose to talk with a business. However, for these who are genuinely fascinated in sure merchandise and services, chatbots are a top notch way to get primary solutions to frequent questions besides having to wait in line to get a “real human.” Let’s face it: ready can be a massive ache sometimes, so these bots supply a treasured provider by means of lowering ready time.
Marketing bots are a little different. Sure, they can do many of the equal matters as typical chatbots. For instance, they’re used on Facebook to notable effect for client provider tasks. But Facebook Messenger advertising bots do more: You can use them to ship advertising data to fascinated customers, collect beneficial facts about your lead, and direct them to the proper people as necessary. For example, a advertising and marketing bot can ship a beneficial piece of content material to your lead. Or, they can decide that an indignant client wants to speak to a stay man or woman about a refund. Marketers have located the use of these gadgets exceptionally beneficial in many situations. Best of all: they’re inexpensive to use.
The List: 15 Facebook Messenger administration equipment to strive today.
Ready to provide Facebook Messenger advertising a try? Want to “up your game” in this advertising modality? Here are some Facebook Messenger administration equipment that can assist you reap your goals.
1 ChatBot Facebook Tool
Want your clients to sense like they’re speaking to a stay human? ChatBot, which operates each as a drag-and-drop and open API chatbot improvement program, specializes in making their bots appear human. Even better, it’s convenient to make a bot with their platform. These bots can even mimic human sources personnel to assist recruit new workers, so if you’re strolling an advert marketing campaign for recruitment, ChatBot has a gorgeous answer to help. You can use this to construct a chatbot for your website, even if it isn’t WordPress-based. Bots can be used for Slack, Facebook Messenger, Livechat and Zapier. Lastly, the packages interface with CRM software program and analytics.
Pricing: It’s free for 14 days, then begins at $50 per month for a single bot and restrained chats. Prices go up from there.
2 ActiveChat Facebook Tool
Need an AI-based chatbot for your ecommerce or patron provider tasks? ActiveChat is constructed for these sorts of chatbot usage. Developers say that constructing your chatbot is as convenient as constructing with Lego blocks. If you’re attempting to promote matters on Facebook or do patron provider via your organization page, this is a excellent way to do it. Besides Facebook Messenger, ActiveChat bots work with Whatsapp and Twilio SMS for consumer service. Ecommerce variations are like minded with Shopify and Woocommerce.
Pricing: constrained free version, which doesn’t do ecommerce. Paid plans begin at $9 per month, per bot, based totally on range of subscribers.
3 Botsify Facebook Tool
Botsify makes bots with extra persona than the traditional machine. However, Botsify is exceptionally meant to construct consumer carrier bots. Botsify bots have the potential to manage extra than one language. Another wonderful characteristic is the capacity of these bots to facilitate a seamless human takeover. If the bot doesn’t recognize a client query or can’t reply it, the bot will join the dialog over to a real character as seamlessly as possible.
Besides Facebook Messenger, Botsify incorporates other platforms. There are bot variations reachable for Whatsapp, Slack, and different websites. In addition, there is an training model of Botsify, alongside with a checkbox plugin that lets in customers to subscribe to your content.
Pricing: After a 14-day free trial, you can select a self-service sketch for $50 per month, or a fully-managed layout at $300 per month. If you have over 30,000 users, you need to pick out fully-managed.
4 Flow XO Facebook Tool
For organizations that would like to take delivery of repayments from their chatbot, Flow XO delivers. Other exclusive elements encompass the capability to exhibit clients round your website, and being sensible adequate to make clients laugh. In addition, there are a vast range of integrations supported, inclusive of CRM and e mail applications. Messaging app selections encompass Facebook Messenger, Twilio SMS, Slack, Telegram and email.
Pricing: free for the first five hundred interactions, then plans begin at $19 per month.
5 ItsAlive Facebook Tool
ItsAlive is a chatbot device designed specially for Facebook messenger, as an alternative than being optimized to feature throughout severa one-of-a-kind social media platforms. Using the Facebook messaging app, ItsAlive can assist intercept incoming messages to make positive that all of your purchaser provider inquiries are correctly sorted and directed. Chatbots can be effective Facebook Messenger administration equipment to optimize business enterprise time and effort and to make positive that all patron carrier questions and desires are dealt with rapidly and appropriately. Because ItsAlive is centered towards energetic customers on Facebook, it has been viewed a extra giant and treasured device than different organizations designed to work on a range of mediums.
ItsAlive can additionally be used to reply often requested questions, in addition to fielding client carrier inquiries. Because of its huge functionality, ItsAlive can be a magnificent device for anybody searching to enhance the performance of their Facebook presence.
Pricing: ItsAlive does have a free option, which can subject 1,000 messages every month, however has a watermark and does no longer supply any analytics or extra in-depth features. For multiplied features, customers can pay $19, $49, or $99 per month.
6 Konverse Facebook Tool
Konverse’s participant in the AI sport is recognised for its simplicity: whilst most chatbots are designed with a hefty facet of HTML and coding, Konverse provides bots for purchaser inquiry, FAQs, and greater throughout a number of exclusive platforms, all besides any coding on the section of the organisation or manufacturer utilising the service. Because most bot equipment contain some diploma of coding in order to location the chat widget or installation the AI, Konverse acknowledges that many human beings are neither acquainted nor cozy with coding and all that it involves, and developed a coding-free model to put these individuals’ minds at rest. No much less complete in its scope, Konverse may additionally be a excellent choice for human beings searching for the best and most simple chat bot, whether or not for consumer care groups or easy ask-and-answer conversations.
Pricing: At one of the greater high-priced charge points, Konverse’s plans commence at $99 per month, whilst different pricing factors are solely accessible upon request.
7 ManyChat Facebook Tool
Since this agency used to be began in 2015, the key to ManyChat’s enterprise mannequin has been the concept that you can create a chatbot except coding in 5 minutes. The platform additionally helps stay human input. ManyChat makes this kind of web device on hand to a wider wide variety of commercial enterprise owners. It additionally helps each client carrier and advertising and marketing uses.
Other systems supported: ManyChat was once firstly constructed for Telegram messaging, then improved to accommodate Facebook Messenger, which is now its most important usage. According to their website, they can combine with Paypal and Stripe for payments, Hubspot, MailChimp, Shopify, Google Sheets, and many more.
Pricing: There’s a limited-feature free version, then paid plans are priced based totally on the variety of subscribers with a $10 month-to-month minimum. Fees additionally follow for emails despatched to customers.
8 ChatFuel Facebook Tool
Want to automate patron service? ChatFuel is the main Facebook Messenger bot-builder. This application is amazing if you’re hoping to supply personalised advertising and marketing messages and function automatic client provider tasks. ChatFuel is recognised for supplying correct consumer support. Another function of theirs is that they combine nicely with different components of Facebook, such as interacting with human beings who like or remark to Facebook ads. For this reason, various massive organizations use a ChatFuel bot for Messenger-based consumer service.
As exquisite as ChatFuel would possibly be for Facebook Messenger, this is the solely messaging platform it works with.
Pricing: ChatFuel does have a limited-feature, limited-follower carrier plan. As your enterprise grows, paid plans begin at $15 per month and up, relying on your subscriber count. Keep in thinking that there’s additionally a deluxe paid plan, however pricing is on request.
9 Engati Facebook Tool
Engati is any other automatic chat carrier that approves you to enhance client provider relationships. Although it is no longer strictly a social media administration tool, it does lend itself to correctly managing client carrier coming in from social media channels. Engati is most everyday as a chat bot carrier for Instagram and WhatsApp, however can additionally be used on different social media platforms. Engati is beneficial for all and sundry searching to installation a Facebook messenger chat bot, as it affords a easy and easy tutorial designed to get your chatbot up and going for walks in as little as 10 minutes. Engati gives severa templates to in shape the tone and graph of your branding.
Pricing: Engati presents their provider beginning at $5 per day, however has extra pricing gives upon request.
10 MobileMonkey Facebook Tool
Need an all-in-one chatbot and SMS solution? MobileMonkey was once designed to assist entrepreneurs and commercial enterprise proprietors create chatbots for all the messaging systems presently available. To that end, you can use this app in WeChat, Facebook Messenger, customized website-based chatbots, and a vast range of different locations. There’s no query however that this is a very versatile preference for your bot needs.
But the organization doesn’t give up there: MobileMonkey even helps SMS communications with your personal SMS telephone number. They additionally combine with most electronic mail advertising and marketing applications, CRMs, and Web fee providers.
Pricing: A limited-feature free format is available. After that, the least luxurious diagram (supports 2,000 followers) expenses $19 per month. Need assist constructing your bots? Consulting and coaching are on hand for an more charge.
11 Pandorabots Facebook Tool
Pandorabots is special in this area in its aesthetic strategy to chat bots. Rather than having a typical opening line or a random little icon, Pandorabots differentiates itself by way of having a larger, customizable avatar seen as its bots reply to questions and requests. Although this is now not the solely characteristic that Pandorabots offers, it is possibly the most hanging distinction straight away seen when perusing distinct chat bot alternatives for Facebook Messenger and different social media administration platforms. By imparting the chat with a visible, customizable, and animated face, Pandorabots hopes to carry a greater friendly, human model of AI to the fore.
Pricing: Pandorabots gives a free carrier for smaller operations, then strikes to $19 per month and up to $199 per month, earlier than attaining the peak of the pricing model, which is a customizable rate presented in accordance to person preferences and needs.
12 WPBot Facebook Tool
WPBot is a WordPress plugin designed to manipulate social media messaging by using your WordPress account on Facebook messenger. This unique bot is relegated to these who make use of WordPress websites and provides unique methods to message. From answering with ordinary FAQs, to carrying on greater complicated AI conversations in response to patron questions, WPBot is a WordPress plugin that approves customers to take patron questions and have interaction with web page traffic in natural methods throughout social media platforms. WPBot does now not provide as many customization alternatives as different organizations however does provide a seamless way to fuse your WordPress web page and Facebook pages.
Pricing: WPBot can be established for $39 per year, with the alternative of upgrading to extra sturdy aspects for a one-time price of $88 or even greater facets for a one-time charge of $199.
What are your favourite Facebook Messenger administration tools? Let me recognize below.
13 Quriobot Facebook Tool
For agencies, Quriobot has a unique skill: permitting you to make the bots for your clients, and manipulate a couple of client’s bots via a single account. Another characteristic is the capacity of the bot to begin a dialog with your patron in one place, then pass it to the chat platform of their choice. Analytics and “behavior” reviews are offered, as well. Quriobot can work inside your personal website, plus Facebook Messenger, Whatsapp, Slack, Skype, and different platforms. Email integration is additionally included.
Pricing: limited-feature free version, then paid plans start at round $21 month-to-month (19 Euros) on up, relying on quantity of chats required. Agency plans have one-of-a-kind rates.
14 Recart Facebook Tool
Recart is a bot provider secondarily, and is a messenger-based advertising employer primarily. Recart was once developed in order to streamline e-commerce and make e-commerce systems extra wonderful in changing leads. Chat bots are a section of that equation, as they enable groups and brands to automate their conversation with modern-day and viable customers. Recart’s chatbots have been developed with the optimization of e-commerce structures in mind, and characteristic from a advertising standpoint, imparting easy and positive approaches for clients ancient and new to have interaction immediately with the organisation or brand, besides having to rent an completely specific individual for the position.
Pricing: Because Recart is a extra complete device with a strong set of features, it is amongst the most high-priced choices on this list, with tiers ranging from $299 to $499 and $999.
15 Surveybot Facebook Tool
As its title suggests, Surveybot is a chat bot designed specially to supply surveys thru Facebook messenger. Surveys are beneficial for many specific functions on Facebook, whether or not they are being used to decide the great new product to introduce to present clients or to perceive what the favourite content material on social media is, in accordance to your followers. Surveybot can be used to decide a long way extra than this, and is amongst the great chat bots supplied for humans who want exceptional codecs on hand for questions, and who desire to focal point their Facebook messenger campaigns on statistics gathering.
Pricing: Surveybot pricing is tiered in accordance to the range of responses you obtain (or count on receiving) in response to your survey. Plans begin at $3 for 50 responses or much less and go up to $549 for 25,000 responses.